Question 1

What is Trendbird?

Accepted Answer

Trendbird is a strategy execution platform that connects vision, strategy, goals, teams, and individual work in one shared system — keeping everything aligned and in sync.

Question 2

Who is Trendbird for?

Accepted Answer

Trendbird is designed for growing organizations, leadership teams, and transformation-driven companies that need clarity and alignment at scale.

Question 3

How do we get started?

Accepted Answer

After signing up, you can define your company vision and strategic priorities. Trendbird then guides you step by step through goal-setting, team alignment, and execution.

Question 4

Do we need prior experience with OKRs or BSC?

Accepted Answer

No. Trendbird combines proven frameworks in a guided way, so you don't need prior methodology expertise.

Question 5

How does Trendbird support strategy development?

Accepted Answer

Trendbird helps you translate vision into a clear strategic structure using the 10xBSC framework, connecting long-term priorities to measurable goals.

Question 6

What is the 10xBSC?

Accepted Answer

The 10xBSC is Trendbird's research-driven performance management framework that integrates Balanced Scorecard logic, OKRs, and execution principles into one system.

Question 7

Can we adapt goals over time?

Accepted Answer

Yes. Strategy and goals are designed to evolve. You can adjust targets, initiatives, and priorities as conditions change.

Question 8

How are company goals connected to teams?

Accepted Answer

Company goals automatically cascade into team-level goals, ensuring alignment without manual duplication.

Question 9

How are teams aligned with strategy?

Accepted Answer

Teams work on goals that are directly linked to company objectives, making dependencies and priorities transparent.

Question 10

Do individuals have OKRs?

Accepted Answer

Trendbird focuses on team goals and clear roles rather than individual OKRs, to avoid misalignment and micromanagement.

Question 11

How are roles defined?

Accepted Answer

AI agents can recommend roles and required skills based on strategic objectives, helping you form effective teams faster.

Question 12

Can one person belong to multiple teams?

Accepted Answer

Yes. Trendbird supports cross-functional collaboration and shared responsibilities.

Question 13

How does AI support strategy execution?

Accepted Answer

AI agents assist with strategy co-creation, goal formulation, role definition, and ongoing alignment — always supporting human decision-making.

Question 14

Does AI make decisions on our behalf?

Accepted Answer

No. AI provides recommendations and insights. Final decisions always remain with your team.

Question 15

What are AI tokens?

Accepted Answer

AI tokens measure AI usage when generating text, insights, or recommendations within the platform.

Question 16

How is AI usage billed?

Accepted Answer

Each organization includes a shared pool of AI tokens. Additional usage is billed transparently based on consumption.

Question 17

What is the SPI Index?

Accepted Answer

The SPI Index measures strategic progress by combining goal achievement, execution quality, and alignment indicators.

Question 18

How is progress tracked?

Accepted Answer

Progress is tracked continuously across goals, initiatives, and teams — focusing on outcomes rather than tasks.

Question 19

Can we use our own KPIs?

Accepted Answer

Yes. You can define and integrate custom metrics relevant to your organization.

Question 20

Is Trendbird a reporting tool?

Accepted Answer

No. Trendbird is designed for execution and learning, not static reporting.

Question 21

How does pricing work?

Accepted Answer

Pricing is seat-based. All features are included. AI usage is billed separately based on actual consumption.

Question 22

Is AI usage shared across users?

Accepted Answer

Yes. AI tokens are pooled at the organization level.

Question 23

Can we switch between monthly and annual billing?

Accepted Answer

Yes. You can change your billing cycle at the end of the current period.

Question 24

Do you offer enterprise or advisory pricing?

Accepted Answer

Yes. For larger organizations or advisory engagements, please contact sales.

Question 25

Is our data secure?

Accepted Answer

Yes. Trendbird uses industry-standard security measures and encrypted data storage.

Question 26

Is Trendbird GDPR compliant?

Accepted Answer

Yes. Trendbird is fully GDPR compliant and hosted in accordance with EU data protection standards.

Question 27

Who owns our data?

Accepted Answer

You do. Your data remains your property at all times.

Question 28

Can we export our data?

Accepted Answer

Yes. Data export options are available depending on your plan.

Question 29

What if something doesn't work?

Accepted Answer

If you encounter an issue, please contact support through the Help Center or in-app support.

Question 30

How fast is support response?

Accepted Answer

We aim to respond within one business day.

Question 31

Do you offer onboarding support?

Accepted Answer

Yes. Guided onboarding and optional advisory support are available.

Question 32

Where can we learn more?

Accepted Answer

Visit the Trendbird Academy for videos, articles, and best practices.

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